To access and use the platform, you must log in and upload a document proving your affiliation with a medical diagnostic or research laboratory in Syria,
to speed-up the activation you can drop a message to (
Whats App
or
Email
)
Surialab is an e-commerce platform designed exclusively for the Syrian Market. By accessing or using our platform,
you agree to comply with the terms and conditions outlined below.
2. Eligibility
Access to our platform is exclusively granted to verified professionals affiliated with medical diagnostic or research laboratories.
Only authorized users within these sectors are permitted to use our services.
3. User Responsibilities
Users are responsible for the accuracy of the information provided during account creation
and order placement, including phone numbers, email addresses, and delivery addresses.
4. Product Information
Product details, condition, and minimum order quantities,
are clearly specified on each product page.
5. Purchase Request Process
After submitting your PO or inquiry online, Surialab representatives will verify product availability based on internal
agreements and prepare a proforma invoice within 24 hours to 2 working days.
Adding products to your shopping cart and submitting an inquiry does not constitute any
obligation for Surialab to supply the selected items or for you to complete the
purchase, unless a Proforma Invoice is issued by Surialab, agreed upon by the
buyer, and payment is made within the specified timeframe.
6. Order Confirmation
Once you receive the Proforma Invoice, you have two business days to accept it and make the
payment.
7. Product Information and Responsibilities
Buyers must read the product details carefully, particularly regarding shipping fees,
installation, operation requirements, and product validity for consumables and reagents.
8. Payment and Cancellations
Once the payment is made, the order cannot be canceled under any circumstances.
10. Privacy and Confidentiality
Surialab is committed to safeguarding user data and maintaining transaction
confidentiality.
11. Governing Law
These terms and conditions are governed by the applicable laws of Syrian Arab Republic.